Shipping policy

Last updated: 13 October 2026

1. Digital delivery only

All products sold on iamhawkdj.com are digital products (stems, presets and other packs). Nothing is shipped and there are no shipping costs.

2. When you receive your files

Your download is made available immediately after your payment is confirmed:

• on the order confirmation page, right after checkout;
• by email, at the address you entered at checkout.

If you cannot find the email, please check your spam or promotions folder.

3. Download problems

If you did not receive your download link, or a file does not work, email us at hawkmusica@gmail.com with your order number. We will send you a new download link as soon as possible. See our Refund Policy for more details.

4. Taxes

Any applicable taxes (such as VAT) are calculated at checkout based on your location.

5. Contact

HÄWK – Riccardo Falconelli · VAT IT02834640035 · 28100 Novara, Italy · hawkmusica@gmail.com